Contact Us | Genuine Jewell's

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What ingredients do you use in your products?

We pride ourselves on using high-quality, natural ingredients in our beauty products. Each product page lists its full ingredient breakdown. We avoid harsh chemicals, parabens, and sulfates, focusing instead on plant-based extracts, essential oils, and other skin-friendly components. If you have specific ingredient concerns or allergies, please contact us for detailed information.
Are your products cruelty-free?

All Genuine Jewell's products are 100% cruelty-free. We never test on animals, nor do we work with suppliers who conduct animal testing. Our commitment to ethical beauty means you can feel good about your purchase, knowing it aligns with your values. We're dedicated to providing high-quality, effective products without compromising on animal welfare.
What are your payment & shipping options?

We accept all major credit cards, debit cards, Apple Pay, and Google Pay for your convenience. We offer two shipping options: Standard USPS shipping USPS Overnight for faster delivery
What is your return and refund policy?

We offer a money-back guarantee if you're not completely satisfied with your purchase. Here are the key points: Refund requests must be made within 7 days of purchase No need to return the product Contact us to initiate the refund process We aim to process all refunds promptly once your request is approved.